Experts in Smarter Property Solutions

MPSL offers comprehensive property services, including renovation (e.g., kitchen/bathroom upgrades, heat pump or insulation installation), maintenance (e.g., repairs, cleaning), project management, facility management, and internal/external cleaning. We handle jobs of all sizes for both commercial and residential clients with professionalism.

Renovation work involves improving or upgrading structures, such as remodeling rooms, installing heat pumps, or adding insulation to enhance functionality or value. Maintenance work focuses on routine or corrective tasks like fixing leaks, servicing systems, or cleaning to preserve property condition. Both ensure safety and compliance.

Our renovation and maintenance work complies with the New Zealand Building Code and the Building Act 2004. For renovation projects requiring building consents (e.g., structural changes), we secure necessary approvals from local councils to ensure safety and durability standards are met.

MPSL offers a 12-month defect repair period for renovation workmanship, standard in New Zealand’s property services industry. If defects due to faulty workmanship (e.g., poor installation) are identified within 12 months of completion, we will rectify them at no cost, provided the issue is not due to misuse, natural disasters, or external factors.

No, the 12-month workmanship warranty applies only to renovation work (e.g., installations, remodels). Maintenance work (e.g., cleaning, repairs) is performed with reasonable care and skill as required by the Consumer Guarantees Act 2003, but does not carry a specific defect repair period due to its routine or corrective nature.

Product warranties are provided by the manufacturer and vary by product (e.g., heat pumps, insulation materials). MPSL ensures products are fit for purpose and provides manufacturer warranty details and maintenance requirements upon project completion. Contact us for specific warranty information.

For residential renovation projects valued at $15,000 or more (including GST), a written contract is required under the Building Act 2004. MPSL provides detailed contracts for all projects, outlining scope, costs, and warranties. We recommend written agreements for smaller jobs (e.g., maintenance) for clarity.

If defects in renovation workmanship are noticed within 12 months, notify us in writing, and we will address them promptly at no cost, as required by the Consumer Guarantees Act 2003. We prioritize open communication and follow the dispute resolution process in your contract if needed.

Clear the site of furniture or obstacles before work begins. For renovations, we provide a consumer checklist and disclosure statement outlining the process and your rights. MPSL can assist with site preparation (e.g., for renovations or cleaning) at an additional cost and guide you through consents and planning.

Our cleaning (internal/external) and facility management services use high-quality, eco-friendly products where possible and adhere to industry standards. Maintenance tasks are performed with care and skill, ensuring consistent results tailored to your needs, as required by the Consumer Guarantees Act 2003.